本期節(jié)目

Do you think you could work out the tone 語氣 of an email? In this programme our student volunteers look closely at two emails, with help from Jean Dong and our language expert Simon Cuddihy.

在我們的網(wǎng)站上，你可以收聽關(guān)于商務(wù)電子郵件語言技巧的全部內(nèi)容，同時你也可以收聽來自倫敦政治經(jīng)濟學院的同學們參加語言挑戰(zhàn)的節(jié)目。請登錄 bbcukchina.com/learningenglish 然后點擊 BBC Business Class.

在收聽之前

In the programme you will hear two emails being read.

Imagine that you have just spent your weekend working hard on a report 報告 that still isn't quite finished. When you get to work on Monday morning this email is waiting for you in your inbox from your boss, Nigel.

What do you think about this email? Is it friendly or unfriendly? Formal or informal?

From: Nigel Evans, APAC Management

To: Mark Harrison, APAC Management

Subject: Re: Report deadline

Mark,

I just left a message on your voicemail. I was wondering when the draft report might be ready. As you know Thursday is the deadline and I know that Sarah is concerned that we won't have sufficient time to review the document properly. Could you give me an update when you get this please?

Nigel

Now look at this possible response 回復 to that email. Do you think it is a good response? Why / why not?

From: Mark Harrison, APAC Management

To: Nigel Evans, APAC Management

Subject: Re: Christmas Dinner

Dear Nigel,

Thank you very much for your email about the project report.

You will be relieved to hear that everyone here has been working on this report very hard indeed! I came into work on Sunday to finish it off. It has been a very long process but hopefully it will be more than satisfactory when it is completed.

I was of course planning to have the report on your desk this morning. But unfortunately at the last moment Jane spotted one or two mistakes in some of the tables. Basically, she had miscalculated the contingency at 10% instead of the 12% we agreed before.

We are changing that right now and you should get the report to you by the end of today.

I’m very sorry for the delay.

All the best

Mark

Mark Harrison

Listen to the programme to hear a full discussion of these two emails.

關(guān)于 Simon Cuddihy

Simon 是一位擁有十年英語教學經(jīng)驗的英語語言專家。在過去的五年里，Simon 的主要授課領(lǐng)域為高等教育中的學術(shù)英語。Simon 目前在倫敦政治與經(jīng)濟學院任教，主教英語書寫技巧。

關(guān)于董征

董征多年來一直在 BBC 國際臺擔任節(jié)目制作和主持工作。她在中英商貿(mào)界也是頗有影響的一位人物。董征在英國曾先后擔任過倫敦證券交易所上 市公司的中國業(yè)務(wù)總監(jiān)、PLUS上市投資公司集團業(yè)務(wù)總監(jiān)等。董征目前在一家中英投資貿(mào)易咨詢業(yè)務(wù)公司擔任總經(jīng)理。

下集預(yù)告

在下期節(jié)目里，商務(wù)專家 Andrew Methven 將和我們一起來談?wù)撘粋€令英語學習者懼怕的商務(wù)技能：電話溝通。